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We spend time with you in your world, immersing ourselves so we can understand your unique needs to deliver honest expert risk advice.

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We combine the insights we gain with our industry knowledge and experience to tailor solutions and advise specifically for you.

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We are available 24/7 and work with agility and care, providing a fully managed claims service committed to delivering the best possible outcome.

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We partner with you, champion your cause and ensure you and your business are truly ready to take on tomorrow.

Blog

Insurance

A word from Managing Director, Fabian Pasquini..

December 17, 2020

The 2020 year has come to an end and like most businesses, we have had our set of challenges. COVID-19 has seen us shift our workforce of 140 plus people to work from home at a moment’s notice and rethink the way we operate. Who would have thought video conferencing would suddenly become the norm… Read more

Insurance

COVID 19 – Business Interruption Test Case..

In August 2020, the Insurance Council of Australia supported the commencement of a test case in the NSW Supreme Court to consider the application of Quarantine Act type exclusions in business interruption policies of the insurers HDI Global Specialty SE (HDI) and The Hollard Insurance Company Pty Ltd (Hollard) as they applied to COVID-19. The… Read more

Insurance

Laundry a major cause of fires and water damage claims..

The household clothes dryer remains one of the most common causes of household fires, along with food left cooking on the stove. I was reminded of this due to an article I read on the News.com.au website. With the dryer, the issue is that lint builds up eventually overheating and catching fire. To greatly reduce… Read more

Insurance

Are you prepared for La Niña?

November 12, 2020

The Bureau of Meteorology has declared a La Niña is officially underway, signaling we could be in for a wet spring and summer. The last major La Niña events were in the summers of 2010-11 and 2011-12. They resulted in 2010 to 2012 being Australia’s wettest two-year period on record. Flooding was widespread and devastating…. Read more